Telephoning in English

Type

Reference

Authors

B. Jean Naterop

Rod Revell

ISBN 10

052126975X

ISBN 13

9780521269759

Tags

english, anglais, telephoning, exercices, corrections, grammar, Vocabulary, expressions

Description

Many people have to use English on the telephone in the course of their work, either at the level of taking a simple message or involving more complex tasks such as requesting information. Telephoning in English provides an up-to-date and relevant context in which students from lower-intermediate level upwards can develop practical telephone skills. The course principally develops spoken interactive skills, but also includes reading material on telephone systems and techniques. As the material is not restricted to particular job functions, it is suitable for students in a wide range of business and administration fields.

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